Grab, Gojek, Tada: which ride-hailing app should you use in Singapore?
Four apps, one city, and surprisingly different answers depending on the time of day, your route, and how much you tip.
Arriving at Changi with a suitcase and a phone battery at 12 percent, the question is always the same. Taxi, Grab, MRT, or the unfamiliar blue and yellow limo counter by the arrivals gate. We sat at all four terminals, timed the queues, read the meters, and wrote down what actually happens once the plane lands.
Four apps, one city, and surprisingly different answers depending on the time of day, your route, and how much you tip.
The meter is simpler than it looks once you know which surcharges apply, when, and why the same trip can cost two different things.
A field guide to getting a ride between midnight and 6 am, the stands that still work, and which apps get you home fastest.
Who runs which fleet, how they differ on price and availability, and why a red cab and a blue cab are not quite the same ride.
We ran the same trip at 8 am, 2 pm, 6 pm and midnight, and kept every receipt. The answer changes by the hour.
The short answer is almost everything. The longer answer is why your foreign contactless card sometimes does not.
“The meter is still running. The app has just changed whose hand it sits in.”
Over the last decade Singapore moved from a city of flagged-down cabs to one where a phone finds the car. Regulation kept pace, drivers moved between platforms, and a quiet class of private-hire operators learned to live beside the red, blue and silver fleets. We spent three weeks with drivers across six operators to understand what actually changed, and what did not.
Read the full story →Every ride-hailing app and taxi operator in Singapore, indexed by service, fleet type and coverage. Updated weekly.
Taxi Singapore is an independent editorial guide to Singapore's taxi and ride-hailing ecosystem. Founded by Dominic Ling.